Reports that took months now take days
- Client
- HecoAnalytics, health economics & market access
- Users
- Health economists producing client reports
- Solution
- AI document search + reporting
- Stack
- Python · LLMs · RAG · AWS
- My role
- Data Scientist: design, build, evaluation and deployment
- Status
- In production
The challenge
Health economists were spending hours searching through research papers, reports and studies to find the information needed for client reports.
And the firm could not rely solely on AI and wait to catch hallucinated results: every answer had to come from a peer-reviewed journal.
The information already existed. Finding, checking and restating it was what consumed the time.
A standard AI chatbot wasn't enough. In healthcare analytics, answers needed to be accurate, traceable and based on the firm's own research.
The solution
I built an AI system that searches the company's research documents and uses the relevant evidence to generate answers.
Every answer includes its source, so the economist can quickly check where the information came from.
Before deployment, I tested different models and configurations against real questions from the team to measure accuracy.
The system was then deployed into the client's reporting workflow.
The results
40% faster report generation
The system handles much of the time-consuming work of finding and extracting evidence, allowing economists to spend more time on analysis and judgement.
Trusted and used in production
The system has been running for 2+ years and is used across client-facing workflows.
Evidence-backed AI
Answers are linked back to their source documents, making the output easier to verify and trust.
The key wasn't simply adding AI. It was making the answers verifiable.
Why it worked
- Source citations. Users can verify the information.
- Human in the loop. AI enhances the health economists' work, but they stay in the driving seat.
- Measured before deployment. Accuracy was tested on real client tasks.
- Built around existing documents. No need to replace the team's knowledge base.
- Expanded over time. The same foundations were later used for summarisation and other research tools.
Could this work for your business?
If your team spends hours searching through documents, reports, policies or research for information you already have, there may be a simpler way. I'll tell you honestly whether AI can help, or whether the documents need fixing first.
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